Contact & Support
Support is available by appointment for in-office service, onsite visits, and remote assistance when possible. Some issues can be handled remotely, while others may require bringing the computer in or scheduling an onsite visit. Our office is located in Parkdale and available by appointment. So we can make sure someone is available to help you, please call, message, or use the contact form before stopping by. Please include a short description of the problem, the type of device you need help with, and the best way to reach you.
Not sure what kind of help you need? That’s okay. Just tell us what is happening, and we’ll help point you in the right direction.
Remote Support with Splashtop
Many computer issues can be handled remotely using Splash top, our remote support tool. With your permission, we can connect to your computer, view and interact with your screen, so we can help troubleshoot the problem without you needing to bring in your computer.
Download Remote Support Tool
Please Only download Splashtop when instructed by Sunshine Technology Solutions Staff. Once installed, we will guide you through the steps needed to start a remote session.
For your safety, only allow remote access to your computer when working directly with Sunshine Technology Solutions.
Email Troubleshooting
Software Issues
Settings & Updates
Printer Help
Files & Questions
And More
Request Support
Please include a short description of the problem, the type of device you need help with, and the best way to reach you.